Real Projects. Measurable Results.
Over 22 years we have delivered 500+ projects for businesses across Mumbai and India. Here are six recent examples that show how we translate business challenges into software solutions that deliver real ROI.
Discuss Your ProjectCustom CRM Increases Lead Conversion by 40% for a Mumbai Real Estate Developer
Custom CRM Software | WhatsApp Integration | Mumbai
A mid-sized real estate developer in Mumbai was managing 200-300 monthly property enquiries across three Excel files, four sales staff WhatsApp groups and a shared email inbox. Leads were falling through the cracks, follow-ups were missed, and management had no visibility into how many enquiries were being converted. When a senior sales manager left, the company lost years of prospect history. They needed a centralised, trackable system before their next project launch.
SSIS India built a custom CRM tailored specifically to the real estate sales cycle - property enquiry → site visit → negotiation → booking → registration. Key components included:
- Lead capture integration - Enquiries from MagicBricks, 99Acres, the developer's website and Facebook Lead Ads flowed directly into the CRM with automatic sales rep assignment.
- WhatsApp Business API integration - Automated follow-up messages sent at 24 hours, 3 days and 7 days post-enquiry; agents could respond directly from the CRM chat panel.
- Pipeline dashboard - Real-time funnel view showing leads at each stage with conversion rates and average time per stage.
- Site visit scheduler - Calendar integration for booking and tracking site visits with automatic reminders via SMS and WhatsApp.
- Manager reports - Daily digest email with new enquiries, pending follow-ups, scheduled visits and conversions for each sales rep.
Hospital Management System Reduces Patient Wait Time by 65% for a Mumbai Hospital
Hospital Management Software | OPD / IPD / Billing / Pharmacy | Mumbai
A 120-bed private hospital in Mumbai's western suburbs was running almost entirely on paper. Patient registration was done in handwritten registers, OPD slips were typed on a typewriter, lab reports were handwritten and billing was done in Tally with manual cross-referencing. The hospital handled 400-500 OPD patients daily. Registration lines stretched 30-40 minutes. Duplicate patient records caused confusion. Billing errors led to disputes. The hospital director needed a full digital transformation ahead of a capacity expansion.
SSIS India implemented a phased Hospital Management System, starting with Registration and OPD in Month 1 and expanding to IPD, Pharmacy and Lab in Months 3-5:
- Digital Patient Registration - UHID (Unique Health ID) generation, photo capture, complete medical history. Returning patients found in under 3 seconds via Aadhaar or mobile number.
- OPD Management - Token system with display boards, doctor-wise queue management, digital prescription with common drug templates for each speciality.
- IPD Admission & Ward Management - Bed allocation, nursing notes, diet charts, shift-wise vitals recording, surgeon operation notes.
- Automated Billing - Services, pharmacy, lab and consultant fees accumulated to a single bill with insurance (TPA) separation. GST compliant.
- Pharmacy Module - Drug inventory with expiry alerts, FIFO dispensing, integration with billing so dispensed items are automatically charged.
- Lab & Pathology - Test request from doctor's prescription, barcode sample collection, result entry with reference ranges, digital report printing.
Power BI Dashboards Give a Manufacturing Company Real-Time Visibility Across 3 Plants
Power BI | SQL Server Data Warehouse | Multi-Plant Analytics
A manufacturing company in the Mumbai Metropolitan Region with three plants and 600+ employees was running separate ERP instances at each facility. Every Monday morning, the CFO and COO waited for data extracted overnight from all three systems, merged in Excel by the finance team, and emailed as a 12-tab spreadsheet. By the time decisions were made based on this data, it was already 3-4 days old. Machine downtime reports, inventory levels, production targets vs actuals, despatch performance and debtor ageing were all in separate documents. Senior management had no unified, real-time view of the business.
SSIS India built a centralised SQL Server data warehouse that aggregated data from all three plant ERPs every 15 minutes, then developed a Power BI dashboard suite with role-based access for plant heads, functional heads and group management:
- Executive Summary Dashboard - One-page view with group revenue, EBITDA, production efficiency, top 5 customers and critical alerts. Updated every 15 minutes.
- Production Dashboard - Plant-wise production vs target, machine OEE (Overall Equipment Effectiveness), shift comparison, downtime reason analysis.
- Inventory & Material Dashboard - Raw material days-on-hand, work-in-progress tracking, finished goods ageing, slow-moving stock alerts.
- Sales & Despatch Dashboard - Order fulfilment rate, despatch vs commitment, customer-wise performance, pending orders.
- Finance Dashboard - Receivables ageing, payables position, cash flow projection, budget vs actual P&L by plant.
Driver Tracking & Delivery App Saves 35% in Operational Costs for a Logistics Firm
Mobile App Development | GPS Tracking | Android & iOS
A last-mile logistics company in Navi Mumbai managing 80 delivery vehicles and 2,000+ daily deliveries was using phone calls to track driver locations, WhatsApp photos for Proof of Delivery (POD) and a manual Excel sheet for daily trip reconciliation. Customers called in constantly asking "where is my delivery?" - the operations team had no real answer. Drivers were taking unplanned detours inflating fuel costs. POD photos were often missing or unreadable. Billing disputes with clients were common because delivery records could not be accurately produced.
SSIS India built a three-part system: a Driver App (Android), a Dispatcher Web Portal and a Customer Tracking Portal:
- Driver Android App - Morning trip sheet download, turn-by-turn navigation for each stop, digital POD with photo capture and customer signature on-screen, real-time GPS broadcast every 30 seconds.
- Dispatcher Web Portal - Live map showing all 80 vehicles, delivery progress per vehicle, exception alerts (delay, out-of-route, unscheduled stop), trip reconciliation dashboard.
- Customer Tracking Portal - Clients could log in and see a live map of their shipment's current location with estimated delivery window, reducing customer service calls.
- Route Optimisation - Integration with Google Maps Directions API to compute optimal multi-stop routes saving average 22 km per vehicle per day.
AI-Based CCTV Monitoring Reduces Security Incident Response Time by 90% for a Hotel Chain
AI & Machine Learning | CCTV Video Analytics | Hospitality
A business hotel chain in Mumbai with 3 properties and 240 CCTV cameras had two security guards monitoring all cameras on a large video wall. No human being can effectively monitor 240 feeds simultaneously. Three incidents in one year - a theft, a violent altercation and an unauthorised access - were detected only after they happened, all via video review. The hotel GM wanted proactive, real-time alerting so security could respond before situations escalated, not after.
SSIS India deployed an AI video analytics layer on top of the existing CCTV infrastructure - no cameras needed replacing:
- Intrusion Detection - Virtual boundary zones defined on each camera. Any movement outside permitted hours in restricted areas (server room, back office, storage) triggers an instant alert.
- Loitering Detection - Persons remaining in a defined zone beyond a set time threshold (lobby, car park exit, stairwell) flagged automatically.
- Crowd Density Monitoring - Alerts when crowd density in any area exceeds safe thresholds - key for banquet halls and lobby during peak check-in.
- Security Guard App - Alerts pushed to security guard phones with the camera feed, incident type and recommended action. Guards acknowledge and log every alert.
- Incident Dashboard - Web-based dashboard for the Security Manager with all alerts, acknowledgements, response times and monthly incident summary.
Custom ERP Unifies 6 Business Functions and Cuts Manual Data Entry by 60% for a Trading Company
ERP Development | GST Integration | Purchase / Inventory / Sales / Accounts
A wholesale trading company in Mumbai's Dharavi industrial area was using a mix of Tally for accounts, a third-party inventory software, a custom-built (but outdated) purchase order system, and Excel for sales quotations and order tracking. The same data - purchase orders, item codes, party names, GST numbers - was being entered in three different places by different staff members, leading to constant reconciliation errors, delayed dispatch and unhappy clients. Monthly closings took 12-15 working days. The owner wanted one system that connected everything.
SSIS India built a modular ERP on .NET with SQL Server that the company adopted in two phases - core operations in Phase 1, then reporting and analytics in Phase 2:
- Purchase Module - Supplier master, rate contract management, PO generation with multi-level approval, GRN with quality check, automatic stock update on GRN.
- Inventory Management - Warehouse-wise stock, batch and lot tracking, re-order alerts, FIFO/FEFO valuation, physical stock audit module.
- Sales & Order Management - Customer quotations, sales orders, picking list, delivery challan, e-way bill generation, invoicing with GST breakup.
- Accounts Integration - All financial transactions - purchases, sales, payments, receipts - auto-posted to accounts. No manual entry in Tally (replaced entirely).
- GST Compliance - GSTR-1, GSTR-3B and HSN summary reports generated in one click, ready for CA filing. E-invoice and e-way bill API integrated.
- Management Reports - Party-wise ledger, pending orders, stock ageing, top customers/suppliers, branch-wise P&L available on demand.
Ready to be our next success story?
Whether you need CRM, ERP, a mobile app, BI dashboards or AI solutions - let's talk about your requirements. Free 30-minute discovery call, no obligation.
Schedule Free Consultation Contact Us